Our commitment to excellence has allowed us to become the preferred provider of services to the highest echelon of wineries in the valley.
Pick & Pack Order Fulfillment for Daily & Club Orders
Every order is hand-picked, packed, and triple-checked for accuracy before the package is labeled and prepared for shipment.
24 hour Online Access to Order Status and Inventory Reporting
User-friendly NetSuite Client Portal
Easy Order Management with our online tools
Real-time tracking and delivery exception reporting
Variety of online reports
Direct API connections with multiple POS platforms, including ShipCompliant, Vin65, and Cultivate Systems
Custom Email Confirmations
Once an order has shipped, your customer will receive a shipment confirmation email with carrier tracking information. These notifications can be customized to reflect your brand's look and feel.
Return Shipment Notifications
We have a dedicated team member responsible for tracking all returned shipments. We notify you of the package condition, detailing everything from small cosmetic damage to breakage that may have occurred during transit. We also perform a weather check along the transit route so you can make an informed decision.
We offer custom packaging consultations to create an exceptional presentation for your customers.
Packaging & Marketing Materials
We provide environmentally friendly shippers with your choice of pulp or foam inserts. We will insert your winery's custom marketing collateral in all shipments if desired as a complimentary service.
Warm Weather Packaging
FedEx Cold Chain Temperature Controlled Shipping Program
Foam shippers that accommodate gel ice packs for use with Overnight or 2 Day service
Our main goal is to ensure your wine arrives at your customer's door in perfect condition. We regularly monitor the weather along the transit route to the end destination and will only ship if temperatures are forecasted between 30F and 80F degrees - except by special request. If an order is placed on weather hold the customer will automatically receive a notification email.